Miramar Cruises

Conversational agent to find holiday destinations

Category National
Sectors Intelligent Mobility, Tourism and Catering
Execution Period 2023 – 2024
Funding MINCONTUR - Digital Innovation Hubs Support Programme (PADIH)


The objective of this project is to develop a prototype of a conversational agent that enables interactive and personalized guidance for potential Miramar Cruises customers in selecting holiday destinations.

Integrated into the company’s corporate website, the conversational agent will use artificial intelligence and machine learning algorithms to analyze and understand the intentions and context of conversations with users. It will provide individualized responses, thereby enhancing the overall user experience.


Miramar Cruises, Instituto Tecnológico de Galicia (ITG)

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